Admissions Policy

We like to make The Nursery School accessible to all pre-school children in the local community. To do this we;

  • Ensure that the existence of the Nursery school is widely known in the local communities by being included on the pre-school provision register and informing local schools. We advertise in the Marsh Harrier, and have a website which was launched in April 2015.
  • Arrange our waiting list in order of date of birth.
  • Make sure our equal opportunities policy is widely known.
  • Make it clear that we welcome childminders and people from all cultural, ethnic, religious and social groups, with any disabilities.
  • Are flexible about attendance patterns in order to accommodate the needs of individual children and families.

Settling into Nursery School – Policy and Practice

We want children to feel safe and happy in the absence of their parents, to recognise other adults as a source of security, friendship, help and authority and to be able to share with their parents afterwards the new experiences they have enjoyed.

  • Arrange for the parents to spend a morning with their child, experiencing time in the Nursery setting so that they are in-tune with what their child is talking about when he/she comes home. They can see our methods of caring for children and to make their own judgement as to whether the environment we offer is desirable for their child.
  • Introduce flexible admission procedures, if appropriate, to meet the needs of individual families and children.
  • Make it clear to families from the outset that they will be supported in the Nursery for as long as it takes to settle the child, reassuring parents whose children seem to be taking a longer time to settle.
  • Encourage parents, when appropriate to separate from their children for brief periods at first, gradually building up to longer absences.
  • Encourage children to say goodbye to their parents and then wave them off through the window, thus ensuring that they know their parents have gone, but will be returning to collect, and to prevent any mistrust, which may occur, were the parents to slip away unnoticed.
  • Introduces new children into the group on a staggered basis, for example, two new children each day for a week, rather than ten new children all in one day.

Children cannot play or learn successfully if they are anxious or unhappy. We aim to help parents to feel confident about leaving their children and this in turn helps their children to feel comfortable in the Nursery. It is essential that children be assured that their parents will be there to pick them up at the end of the session and equally essential that parents arrive for them on time. Each child has their own coat peg and tray for safe keeping of personal belongings, newsletter and any items the child may have made in readiness for collection.

 Confidentiality Policy


The Nursery‘s work with children and families will sometimes bring us into contact with confidential information. To ensure that all those using and working in the Nursery do so with confidence, we respect confidentiality in the following ways:

  • Parents will have ready access to records of their children but will not have access to information about any other child.
  • Staff will not discuss individual children, other than for the purposes of planning or management, with people other than parents or carers of that child.
  • Information given by parents or carers to Maxine will not be passed on to other adults without permission.
  • Issues to do with employment of staff, will remain confidential to the people directly involved with making personnel decisions.
  • Any anxieties/evidence relating to a child’s personal safety will be kept in a confidential file and will not be shared with anyone other than those directly involved.
  • Students on recognised courses and work experience will be advised of our confidentiality policy and are required to adhere to it.

Staffing and Employment Policy

A high adult to child ratio is essential in providing good quality pre-school care in our Nursery;

  • We have 1 adult for every 4 children aged 2-3 years

1 adult for every 8 children aged 3-5 years

  • Regular staff meetings provide opportunities for staff to undertake curriculum planning and to discuss the children’s progress and any difficulties.
  • We work towards an equal opportunities employment policy, seeking to employ both women and men, with or without disabilities, from all religions, social, ethnic and cultural groups.

All our staff are experienced in working with pre-school children, more than half of the team hold a supervisory status, i.e. NVQ level 3 and 4.

  • All staff have a DBS: Disclosure and Barring Service check (as required by the Children’s Act 1989)
  • All staff have had a medical check and are deemed fit for work.
  • All staff receive induction training, including Health and Safety policy and Child Protection policy, other policies and procedures will be introduced within an induction plan.
  • All staff hold a current paediatric First Aid certificate.
  • We support the work of our staff by holding regular supervision meetings and appraisals.
  • All staff are encouraged to extend their knowledge by attending training sessions with outside agencies.
  • We provide all staff with regular in-service training.
  • All staff are encouraged to update their knowledge and practise by attending seminars and reading relevant documentation.

Student Placement Policy

We recognise that the quality and variety of work that goes on in the Nursery School makes it an ideal place for students to learn on placements from school and college childcare courses.

We welcome such students into the Nursery on the following conditions;

  • The needs of the children are paramount. Students are only admitted one at a time.
  • Students must be confirmed by their tutor as being engaged in a legitimate childcare course, which provides necessary background understanding of children’s development and activities.
  • Students required to conduct child studies will obtain permission from the parents of the child to be studied
  • Any information gained by the students and volunteers about children, families, or other adults in the Nursery must remain confidential.
  • Unless registered as fit persons, students and volunteers will have restricted access to children.

Special Needs Policy

Our Nursery aims to have regard to the DfE code of practice on the Identification and Assessment of Special Educational Needs, and to provide welcome and appropriate learning opportunities for all children.

  • Children with special needs, like all other children, are admitted to The Nursery School after consultation with the manager.
  • Our system of observation which operates in conjunction with parents enables us to monitor the children’s needs and progress on an individual basis.
  • If we feel that a child has a special educational need which has not been brought to our attention by the parents, and we feel some help for the child would be beneficial, we discuss the matter with the parents concerned and take steps if appropriate to assist with the specific problem.
  • Where appropriate, we work together with external staff, including therapists, health visitors, psychologists, social workers, and paediatricians to meet the children’s special needs.
  • When necessary Individual Education Plans (IEPs) are devised for the child’s personal needs. These are usually implemented on a one-to-one or small group situation, and reviewed regularly.

Related Documents:

Guidance on the special educational needs and disability (SEND) system for children and young people aged 0 to 25, from 1 September 2014.

Early years Guide to SEND September 2014

SENCO officers: Maxine Mills

Complaints Procedures


We believe children and parents are entitled to respect, courtesy, and prompt careful attention to their needs and wishes. Our intention is to work in partnership with parents and the community.

  • A parent who is uneasy about any aspect of the Nursery provision should talk over worries and anxieties with the manager: Maxine Mills.
  • Most complaints should be resolved informally.
  • If for any reason a parent/carer is still unhappy about a situation and the Nursery cannot through their own policies come to an agreement, the Nursery reserves the right to exclude the child concerned.

We have a complaints form for parents/carers to complete if needed.

If any parent/carer wishes to make a complaint about this Nursery school,

Ofsted address and telephone number are as follows:

Piccadilly Gate
Store Street
M1 2WD


General enquiries 0300 123 1231 About schools 0300 123 4234 About concerns 0300 123 4666

Safeguarding Policy

The Nursery School Brookland Child Protection Policy has been developed in accordance with the principles established by The Children Act 1989 and 2004, The National Standards for under 8’s Day Care, Sections 175 and 176 Education Act 2002 and related guidance including The Framework for the Assessment of Children in Need and their Families (1999), Working Together to Safeguard Children (2006) and What to do if you’re worried a child is being abused (2006). For Further information, see Safeguarding Folder.

The staff and members of the Nursery School Brookland take our responsibility seriously to promote the welfare and safeguard all the children and young people entrusted to our care.

The designated Person for Child Protection who has overall responsibility for child protection practice in the Setting is Maxine Mills

As part of the ethos of the setting we are committed to:

  • Maintaining children’s welfare as our paramount concern.
  • Providing an environment in which children feel safe, secure, valued and respected, confident to talk openly and sure of being listened to
  • Providing suitable support and guidance so that children have a range of appropriate adults who they feel confident to approach if they are in difficulties
  • Using learning at the setting to provide opportunities for increasing self-awareness, self-esteem, assertiveness and decision making so that young children have a range of contacts and strategies to ensure their own protection and understand the importance of protecting others.
  • Working with parents to build an understanding of the setting’s responsibility to ensure the welfare of all children including the need for referral to other agencies in some situations.
  • Ensuring all staff are able to recognise the signs and symptoms of abuse and are aware of the setting’s procedures and lines of communication.
  • Monitoring children who have been identified as ‘in need’ including the need for protection, keeping confidential records which are stored securely and shared appropriately with other professionals.
  • Developing effective and supportive liaison with other agencies.

Safety Policy

The safety of the children is of paramount importance. To ensure the safety of both children and adults, the Nursery will make sure that:

  • All children are supervised by adults at all times
  • An adult will be by the door at times of arrival and departure
  • Children will leave the Nursery only with authorised adults
  • The main entrance will be locked during school time and a key will be kept close by at adult height.
  • Fire doors will never be obstructed
  • Heater and electric points will be adequately guarded
  • Fire and Lock Down drills are carried out at regular intervals

Mobile Phones

  • All staff and student’s mobile phones are kept on the top of the filing cabinet near the manager’s desk during all session times
  • We ask parents and visitors not to use their mobile phones on the Nursery site.


  • We ask that no photographs are to be taken without the manager’s permission of any child or situation.
  • Parents are asked not to take any photos until permission from the parents of children present is obtained
  • We ask that if parents/carers do not wish the nursery to take photographs of their child for their individual progress books that they let the manager know at their induction visit


  • The registered person has the overall responsibility for ensuring the setting’s online safety practice is implemented and managed effectively within the requirements of the law
  • Safeguarding is considered to be part of everybody’s role and therefore an agreed and shared approach is promoted
  • There is no broadband internet access at the Nursery School Brookland

Photographs of children are only permitted to be removed from the setting by the child’s parent/carer. Any misuse by staff will result in a disciplinary hearing and Ofsted would be informed.

Administration of Medication


  • Only prescribed medication may be administered. It must be in-date and prescribed for a named child for the current condition.
  • Children taking prescribed medication must be well enough to attend the setting.
  • Children’s prescribed drugs are stored in their original containers, are clearly labelled and are inaccessible to the children.
  • Parents give prior written permission for the administration of medication. This states the name of the child, name/s of parent/s, medication start date, name of medication and prescribing doctor, dose and timing of dose, frequency, duration and how medication is to be administered.
  • Parents sign the record book to give staff permission to administer the medication on their behalf. Staff will sign this record when medication has been administered.
  • If the administration of prescribed medication requires medical knowledge, individual training is provided for the relevant member of staff by a health professional.

Partnership with Parents and Carers Policy

We like to work in partnership with parents and carers; this we do by:

  • Providing new parents with a copy of our prospectus and policies on their initial visit.
  • Placing notices of term dates, concerts and forthcoming topics in the children’s individual trays.
  • Sending home a child’s selected book to share with parents.
  • To share with parents any achievements their child has made.

Behaviour Management Policy

We believe that children and adults succeed best in an environment where everyone knows what is expected of them. Here, children feel free to develop their play and learning without the fear of being hurt or hindered by anyone else.

We aim to work towards creating an environment where certain standards of behaviour are so deeply rooted that as new members join, they take on our principles purely through following example. All members of the Nursery thus develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement.

In order to achieve this:

  • All staff in the Nursery ensure that there is consistency in their handling of children, this being regularly discussed and reviewed at staff meetings.
  • All staff will try to provide a positive model for the children with regard to friendliness, care, and courtesy.
  • Staff always take positive steps to avoid a situation in which children receive adult attention only in return for undesirable behaviour.
  • We emphasise desirable behaviour by praising the child’s positive actions.

If children behave in an unacceptable way.

  • Physical punishment such as smacking, will never be used or threatened.
  • Children will never be sent out of the room on their own.
  • A ‘naughty chair’ will never be used.
  • Staff will not threaten children in any way.
  • Children will be given one-to-one adult support in seeing what was wrong and working towards a better pattern of behaviour. We handle children’s unacceptable behaviour in ways which are appropriate to their ages and stages of development – for example by distraction, discussion or by withdrawing the child from the situation.
  • It will be made clear that it is the behaviour and not the child that is unwelcome. Recurring problems will be tackled by the whole Nursery, and if appropriate, in partnership with the child’s parents, using objective observation records to establish an understanding of the cause.

Staff will be aware that some kinds of behaviour may arise from a child’s special needs. We only use physical restraint, such as holding, in accordance with our physical intervention policy, to prevent physical injury to children or adults and/or serious damage to property. Details of such an event (what happened, what action was taken and by whom, and names of witnesses) are brought to the attention of Manager and are recorded in our Incident Book. A parent is informed on the same day and will sign the Incident Book to indicate that he/she has been informed.

Bullying involves the persistent physical or verbal abuse of another child or children. We take bullying very seriously. It is dealt with at the time in a manner appropriate to the situation and the children’s age and understanding.

We are trying to reinforce positive behaviour, to do this we have introduced ‘The Kind hand’ which promotes: kind hands, kind feet, kind mouth, kind listening and kind sharing.

Equality and Diversity Policy

We believe that the group activities should be open to all children and families, and to all adults committed to their welfare. We aim to ensure that all children who come to the Nursery have equal opportunities to take part in all activities that are offered.

Admission to the Nursery school is open to every family in the community.

Staff are appointed from any suitable qualified applicants and equal opportunities policy is included in the job description for all workers.

We recognise that different types of families successfully love and care for children, and we offer flexible payment systems for those with differing means.

We aim to show respectful awareness of all major events in the lives of the children and their families. The children will be made aware of the festivals which are being celebrated by their family, or by others, and will be introduced where appropriate to the stories behind those festivals.

Records Policy


Personal development records are kept of each child in the following ways;

  • Each child has a red book which monitors their developmental skills in pencil control and letter formation.
  • An initial assessment is carried out within the first 2 weeks of the child starting Nursery school. This is to identify any areas that need to be developed in their social skills.
  • Continuous Assessments are made through observations to check that the child’s developmental and understanding skills are progressing.

To help us to collect evidence, for Ofsted Inspections, of activities and occasions that take place within Nursery school following the National Curriculum Guidelines, we sometimes take photographs.

If any parent objects to photographs being taken of their child, please let it be known at the initial visit.

 Data Protection:

  • Parents are welcome to access their child’s red profile book at any time
  • Any personal data stored on the computer is password protected or stored on an encrypted USB drive
  • All paper data is stored in a locked filing cabinet.
  • Any transfer of confidential information is completed in a secure manner and will only be shared with professional agencies involved in the child’s care, with parental consent.

Child Collection Policy

In the event that a child is not collected by an authorised adult, we will ensure that the child receives a high standard of care in order to cause as little distress as possible.

We inform parents/carers of our procedures so that, if they are unavoidably delayed, they will be reassured that their children will be properly cared for.

Parents of children starting at the Nursery are asked to provide specific information which is recorded on our Registration Form.

On occasions when parents or the person normally authorised to collect the child are not able to collect the child, we record the name, address, and telephone number of the person who will be collecting the child in our Collection Book. We agree with parents how the identification of the person who is to collect their child will be verified.

If a child is not collected at the end of the session, we follow the following procedures:

  • The collection book is checked for any information about changes to the normal collection routine;
  • If no information is available, parents/carers are contacted at home or at work;
  • If this is unsuccessful, the adults who are authorised by the parents to collect their child from Nursery – and whose telephone numbers are recorded on the Registration Form – are contacted;
  • If no one collects the child and the premises are closing, or staff are no longer available to care for the child, we apply the procedures set out in our Child Protection Policy. We contact our local authority safeguarding advisor (03000 415 648 Peter Lewer: Area Safeguarding advisor: 07917 602413) and inform Ofsted 0300 123 4666
  • A full written report of the incident is recorded; and

Depending on circumstances, we reserve the right to charge parents for the additional hours worked by our staff in addition to the late collection fee outlined in the registration agreement.

Missing Child Policy

If a child goes missing from the Nursery:

  • The person in charge will complete a thorough search of the building and garden.
  • The register is checked to make sure no other child has also gone astray.
  • Doors and gates are checked to see if there has been a breach of security whereby a child could wander out
  • Person in charge talks to staff to establish what happened
  • If the child is not found, the parents are contacted and the missing child is reported to the police.

If a child goes missing from an outing, where parents are not attending and responsible for their own child, the setting ensures that there is a procedure that is followed.

  • As soon as it noticed that a child is missing, staff on the outing ask children to stand with their designated person and carry out a headcount to ensure that no other child has gone astray. One staff searches the immediate vicinity but does not search beyond that.
  • The person in charge is informed, if s/he is not on the outing and makes his/her way to the venue to aid the search and be the point of contact for the police as well as support staff.
  • Staff take the remaining children back to the setting.
  • The person in charge of the setting contacts the child’s parents who makes their way to the setting or outing venue as agreed with the person in charge.
  • The staff contact the police using the mobile phone and report the child as missing.
  • In an indoor venue, the staff contact the venue’s security who will handle the search and contact the police if the child is not found.

 Food Policy

As part of our aim to promote healthy eating we provide the children with wholemeal toast and a drink of milk, organic apple juice or water at 9:10 am. Fresh drinking water for children is available at all times.

At 10.30am and at 2.30pm, we provide the children with a snack of an assortment of fruit and                  vegetables, i.e. Bananas, apples, sultanas, carrots, cucumber.

Parents provide lunch boxes and we aim to promote a healthy lunch by suggesting that they supply their child with 2-4 sandwiches, a piece of fruit and an optional packet of crisps, yogurt and a healthy bar.  We stipulate that parents/carers do not send any sweets.  We will provide all children with a drink at lunchtime.

Healthy eating is emphasised to the children during snack times and at adult-child shared lunchtime, where the team aim to provide positive role models. We feel it is important to develop relaxed and social meal times, which promote all aspects of learning and development, and the flexibility to meet the needs of all children.

  • Staff who prepare and handle food receive appropriate training and understand – and comply with food safety and hygiene regulations.
  • All food and drink is stored appropriately.
  • Adults do not carry hot drinks through the play area(s) and do not place hot drinks within reach of children.
  • Snack and meal times are appropriately supervised and children do not walk about with food and drinks.
  • Fresh drinking water is available to the children at all times.
  • We operate systems to ensure that children do not have access to food/drinks to which they are allergic.
  • Any allergies/ intolerances/ dietary needs are recorded on the child’s registration form are displayed in clear view in the kitchen for all the team to check when preparing food.
  • Any information about the child’s food and drink intake during the session is shared with parents/carers at departure time.
  • Children are always encouraged to wash their hands before and after any contact with food
  • We regularly bake cakes, biscuits, and cook cultural food such as rice, noodles, vegetables
  • Children help to change tablecloths preparing for snack and lunchtime
  • Parents are welcome to provide any suitable cakes, biscuits an any other items as part of the child’s birthday or cultural celebration.